Chris Koch

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Why the volume and quality of interactions with customers has to pass for social media ROI

Chris Koch

There are even tools like Tweet This, that can be set up to send a tweet based on the title of your post automatically. LinkedIn and Facebook have groups where you can post elements of your blog post as a question, or post the entire thing as a news item. Build cross-referencing across social media tools. What do you think?

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13 qualities of a good social media voice

Chris Koch

When people ask about how to use social media tools like Twitter, LinkedIn, or Facebook, I suspect that they are really asking about how they should sound in those tools. After all, the tools themselves are dead simple. But developing a social media voice is a more complicated proposition. What do you think?

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15 qualities of a good social media voice

Chris Koch

When people ask about how to use social media tools like Twitter, LinkedIn, or Facebook, I suspect that they are really asking about how they should sound in those tools. After all, the tools themselves are dead simple. But developing a social media voice is a more complicated proposition. What do you think?

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Six factors driving B2B social media marketing adoption

Chris Koch

Though the degree of cost savings of social media is controversial—many of the tools may be free but the labor to manage them certainly is not—marketers tell us that social media costs less to manage than most other programs. Digital marketing has reached the budget tipping point—with help from the recession.