article thumbnail

The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

Did you know 61% of customers are ready to walk away after just one unpleasant customer service experience? And it’s exactly why you should focus on providing holistic customer service through social media. 13 Social Media Customer Service Stats You Must Know 1. Not sure how to provide great customer support via social media?

article thumbnail

Distribution 101: The Content Marketer’s Guide to Facebook Ads Tips

Contently

Are you looking for ways to craft better Facebook ads that result in higher conversions? With the right strategies, paid Facebook advertising is an effective way to reach new audiences, engage with prospects, and get new leads. Here are five Facebook ad tips that will help you maximize your ad performance and drive more conversions.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Complete Guide To Using Facebook Pages For Your Small Business

SocialPilot

Facebook seems like a simple platform, right? At the very least, we all have a Facebook profile and know the basics of how Facebook works. But what do you know about Facebook Pages? There are many nooks and crannies of Facebook pages that you need to explore and learn about before you can gather such an audience.

article thumbnail

12 Facebook publishing tools for your brand in 2024

Sprout Social

As part of your Facebook marketing strategy , a consistent publishing schedule is essential. If you take advantage of a Facebook publishing tool, you will be empowered to have a tool semi-automate your social media management tasks. If your Facebook content process has more steps than the ones above, you can add those in.

article thumbnail

Meta suffers major outage at Facebook, Instagram, WhatsApp and Threads

Martech

Meta’s online properties were down for about two hours Tuesday, preventing more than half a million Facebook, Instagram, Messenger, WhatsApp and Threads users from using their accounts, and disrupting ad creation and management as well. Earlier today, a technical issue caused people to have difficulty accessing some of our services.

article thumbnail

Europe gets ad-free Facebook and Instagram subscriptions

Martech

Meta is rolling out ad-free subscriptions for Facebook and Instagram users in Europe. The success of ad-free subscriptions could greatly influence reach and, consequently, ROI for this new service in Europe. The post Europe gets ad-free Facebook and Instagram subscriptions appeared first on MarTech. Why we care. Get MarTech!

Facebook 106
article thumbnail

LinkedIn restores service after global outage

Martech

Earlier this week, Meta reported an outage that impacted its Facebook, Instagram and WhatsApp platforms. LinkedIn started investigating the issue at 4.25pm ET on March 6, and managed to restore services as usual by approximately 4.45pm ET. The post LinkedIn restores service after global outage appeared first on MarTech.