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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

13 Social Media Customer Service Stats You Must Know 1. On Facebook, this percentage is lower, as about 59% of users have reached out to brands on the website. Some prefer conversational chatbots to deliver real-time customer service for customers on Facebook. Not sure how to provide great customer support via social media?

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15 Facebook stats every marketer should know for 2019

Sprout Social

Despite efforts to unseat it, Facebook is still the reigning social media network. The use of Facebook has evolved through the years so it’s important for marketers to be up to date on the newest statistics. Here are the important stats for marketers to know, categorized by topic and ready for you to use in your social media strategy.

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Nine Social Media Marketing Stats You Can Use

Webbiquity

Facebook was opened up to the public in 2006. Here are three key findings from recent research, supported by nine useful social media stats, and recommendations on what to do with this information. This was the third post of the Spectacular Springtime of (Digital Marketing) Stats series on Webbiquity and elsewhere. #1:

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Content Marketing Showdown: Google vs. Facebook

Contently

Have any companies shaped the digital era more than Google and Facebook? For better or worse, it’s unlikely you’re reading this article without interacting with their products. Facebook may be the relative baby here, having been founded in 2004. They offer tutorials, stats, and features to digital marketers for free.

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Six Insights (And One Inspiring Conclusion) from 27 Beneficial B2B Marketing Stats and Facts

Webbiquity

Here are half a dozen insights from 27 B2B marketing stats facts compiled from recent studies, plus one key conclusion no B2B marketer will want to miss. The average conversion rate of a Facebook ad across all industries is 9.2%; for B2B ads, it’s 10.6%. 3: Nine Social Media Marketing Stats You Can Use. #4: being average.

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50+ Video Marketing Stats That’ll Change How You View Video Marketing

ClearVoice

As you delve into the outlined stats below, you will come away with a better understanding of the importance of video in your own marketing efforts. Content marketing video stats. In 2015, 80% of marketers said that their use of video had led to an increased understanding of their product or service. YouTube video stats.

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49 Noteworthy Social Networking Stats and Facts

Webbiquity

Here are three more key takeaways from the more than four dozen social networking facts and statistics below: Facebook is the most popular social network on the planet—except with CEOs. An incredible 71% of all Internet users are on Facebook, including more than half of all online adults aged 65 and older. 18 Facebook Stats and Facts.