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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

Did you know 61% of customers are ready to walk away after just one unpleasant customer service experience? And it’s exactly why you should focus on providing holistic customer service through social media. Getting personal can also go a long way in delivering exceptional experiences for customers. Image via Khoros 9.

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How to Personalize Your Small Business Marketing Strategy

Webbiquity

Personalizing your marketing strategies can widen and engage your audience more successfully. Personalization in marketing is the key to success in many circumstances, as delivering personalized marketing content to your audience addresses their needs while setting your brand apart. Choose engaging graphics.

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Five Strategies You Can Use Right Now for Better Email Marketing Personalization

Webbiquity

But highly relevant, personalized messages are much more likely to be read and acted on. Personalized email is much more than simply auto-inserting the recipient’s first name. Here’s a deep dive into the benefits of email personalization; strategies for personalizing your messages; and noteworthy examples from leading brands.

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A Complete Guide To Using Facebook Pages For Your Small Business

SocialPilot

Facebook seems like a simple platform, right? At the very least, we all have a Facebook profile and know the basics of how Facebook works. But what do you know about Facebook Pages? There are many nooks and crannies of Facebook pages that you need to explore and learn about before you can gather such an audience.

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How Personalization and AI Can Improve the Process of Qualifying Leads

Marketing Insider Group

But, does this mean that your leads and clients can’t enjoy a certain level of attentive, personalized service? This ultimately leads to the leveraging of power for strategic targeting and personalization, empowered by the versatility and near infinite scalability of artificial intelligence (AI). Not at all. Take Exceed.ai

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Europe gets ad-free Facebook and Instagram subscriptions

Martech

Meta is rolling out ad-free subscriptions for Facebook and Instagram users in Europe. People over 18 in the EU, EEA and Switzerland will be given the choice to either continue using these platforms with personalized ads or pay a fee to remove sponsored posts completely starting in November. Subscriptions will cost €9.99 Why we care.

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EU authorities ban Meta from using personal data for advertising

Martech

The European Data Protection Board (EDPB) is permanently banning Meta from using personal data for advertising across the EU and European Economic Area (EEA). As it stands, the ban cripples the company’s ability to sell personalized ads to the 258 million Europeans who use Facebook and Instagram each month. Get MarTech!