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Customer Experience Matrix
JULY 27, 2009
Summary: Genius.com is adding a URL shortener that will tie social media responses into the regular flow of demand generation and lead management. It generates short URLs that directly connect social media responses with Genius.com’s standard marketing and sales support features. This both is and isn’t a big deal.
Customer Experience Matrix
JUNE 19, 2015
It apparently could have imported more social data if I had connected with my own Facebook, Twitter, or LinkedIn accounts. Users are presented with a free-form canvas to build emails or Web pages, with the usual controls for fonts, colors, inserted images, URL links, etc. Content building was more impressive.
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Customer Experience Matrix
JANUARY 31, 2010
Marketing Studio offers a blog engine tailored to corporate needs: managers can review and approve posts; the system can automatically notify Twitter , LinkedIn and Facebook of new post; and each blog topic is assigned a different URL, which helps with search engine rank.
Customer Experience Matrix
NOVEMBER 29, 2010
The system can now generate HTML code to embed forms within external Web pages, allowing users to create standard Javascript or Facebook -compatible non-Javascript versions, or both. The system has expanded its referral reporting to track results by the exact referring URL. Web analytics. download and document management. .
Customer Experience Matrix
MAY 11, 2011
The system can publish directly to Twitter, Facebook, and LinkedIn accounts. Users can now embed campaign codes within a URL link, making them easier to capture. Silverpop's form builder handles this quite elegantly, without requiring the user to embed rules or a scripting language. social sharing. Salesforce.com integration.
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