article thumbnail

EU’s ruling against Facebook a big blow to first-party data usage

Martech

Facebook and other tech giants will be hard-pressed to monetize their first-party data in the European Union, following a ruling yesterday by the EU’s top court that shot down Facebook’s “legitimate interest” argument for personalized ads. Dig deeper: EU fines Facebook $1.3 What it means. What happened.

Rules 96
article thumbnail

How to Retool Personalization for a Privacy-Conscious World

B2B Marketing Directions

Delivering personalized content and experiences remains a top priority for many B2B marketers, and recent research has found that effective personalization is still a challenge for many marketers. The value of personalization in marketing has been largely unquestioned for nearly two decades.

Privacy 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Personalization Is Changing Content Marketing

Contently

Back in 2015, technology market researcher Gartner published a statistic that sent waves throughout the marketing world: By 2018, companies that have “fully invested in all types of personalization” will outsell companies that have not by 20 percent. So how are content marketers adapting to the personalization push?

article thumbnail

How to Deliver a Great B2B Sales Experience

Webbiquity

Quick service might get you your food promptly, but it’s the ambiance, the attentive waiter, and the personalized touches that make you return. Lack of Personalization A generic sales pitch is now a quick route to rejection. Because if not you, there will be someone else offering them personalized experiences.

B2B Sales 182
article thumbnail

What does ‘Real-Time Marketing’ really mean? by Salesforce

Martech

Don’t follow the pack — be a leader Read the 2024 Gartner® Magic Quadrant for Customer Data Platforms. Learn why Gartner named Salesforce a Leader, placing highest in ability to execute and furthest in completeness in vision. You send emails with offers, show ads on Facebook and Instagram, etc.

article thumbnail

The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

Getting personal can also go a long way in delivering exceptional experiences for customers. On Facebook, this percentage is lower, as about 59% of users have reached out to brands on the website. Some prefer conversational chatbots to deliver real-time customer service for customers on Facebook. Image via Khoros 9.

article thumbnail

Why It's Time to Rethink Personalization

B2B Marketing Directions

The value of personalization in marketing has been largely unquestioned for nearly two decades. Today, most marketers view personalization as essential for success, and many companies have made personalization a top priority.