How to Tackle Real-Life Social Media Customer Service Obstacles
Hubspot
FEBRUARY 28, 2012
ASOS also has a similar division set up on Facebook , with one page dedicated to customer service, and the other to marketing messaging. First, do like Citigroup does, and cover your butt with a privacy notice applicable to your industry that's visible right on your social media account. So what's a brand to do? I think not.
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