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6 Ways Marketing Content Can Support a Customer Service Team

Hubspot

An internal wiki or intranet for sharing resources with coworkers is the perfect space for a content library. Reporting on Social Media Interaction. They see lots of customer complaints -- but in a Twitter post or Facebook comment, rather than over the phone or in a live chat window. Creating a Content Library on the Intranet.

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New Communication Tech and Work Literacy Presentation

Buzz Marketing for Technology

This was a presentation to instructional design researchers advocating for more research and coordination in developing skills for the 21st century at all levels of schooling. This was a presentation to instructional design researchers advoca more. ® Recruit researchers and educators into Work Literacy Group ï?®

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Social Pros 18 – Ike Pigott, Alabama Power

Convince & Convert

B2B Magazine, which also has a website, B2B Online, put out a little research this week that said that amongst B2B companies, 33% of them have “fully embraced social media marketing.” ” 30% of them said LinkedIn, 20% said blogging, and 19% said Facebook. Jay’s Thought of the Week. Best network, best outpost?”

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How to Make an Editorial Style Guide That’s Freelancer-Friendly

ClearVoice

For in-depth guidelines or examples, link to external sources, such as wikis, FAQs on a website, or other guides. How do you want to interact with your audience? Create a sense of movement, promote an immediate visceral response, and encourage an interaction from your reader. Social media page on Twitter or Facebook.

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A Seismic Shift in Epistemology (EDUCAUSE Review) | EDUCAUSE CONNECT

Buzz Marketing for Technology

Given these shifts driven by emerging interactive media, how might we reconceptualize “education&# ? Interactive media that facilitate these Web 2.0 purposes include social bookmarking, wikis, podcasts, blogs, and software for personal expression and sharing (e.g., Facebook, YouTube, Twitter, Flickr). tools (e.g.,

Web 2.0 100
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105 Ideas to Add to Your Editorial Calendar

Convince & Convert

From our research at CoSchedule , we found that planning awesome content is a major challenge for most content marketers. Like list content, this is a very effective form of content marketing according to our research. Your customers and audience are a perfect source for your own research. It’s specific and to the point.

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105 Types of Content to Fill Up Your Editorial Calendar

Convince & Convert

From our research at CoSchedule , we found that planning awesome content is a major challenge for most content marketers. Like list content, this is a very effective form of content marketing according to our research. Your customers and audience are a perfect source for your own research. It’s specific and to the point.