Tony Zambito

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Overcoming The Content Personalization Challenge With Buyer Persona Research

Tony Zambito

It is clear that one of the top challenges facing marketing, especially B2B marketing, is the ability to connect with potential buyers on a personal level. For example, in a survey of 500 marketing professionals by Rapt Media, over 80% stated content personalization as their biggest challenge. We have been down this road before.

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The COVID-19 Pandemic Has Changed Your Buyers. Do You Know How?

Tony Zambito

An obvious example is how the event and conference industries were confronted early on with the sudden challenge of no in-person events. This affected further goals downstream. . Challenges. What new challenges do your buyers face? How do they hinder progress? Proliferating now is digital virtual events. Psychology.

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Reset Your Buyer Strategy In COVID-19 Revival

Tony Zambito

Here is an example qualitative interview response from our Buyer Outlook Study: “We did have ambitious goals for expanding our shared services capabilities both in Europe and APAC. With air travel, conferences, and in-person meetings curtailed, innovation in this area due to COVID-19 will increase. . are being altered significantly.

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3 Deep Buyer Insights Must-Haves By The Year 2020

Tony Zambito

As segments become more diverse and more personalized, the challenge to be relevant grows. For example, in an engagement study on behalf of a parts manufacturer serving the mining industry, data pointed to a significant drop in certain parts sales over a two-year period. Tribal Understanding Required.

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Beyond Buyer Profiling To Buyer Personification

Tony Zambito

Whereby sales organizations, in particular, went through training on how to adapt to the personalities of individuals in the buying process. Buyer Profiling Is Limited In Ability To Support Personalization. Personalization is an extension of database marketing, whereby attempts are made to differentiate through personalized marketing.

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Buyer Decisions Are Not What You Think

Tony Zambito

It is yet another example, however, of the search to understand the process of decision-making. For example, when a new technology solution is considered for managing warehouse inventories, the tendency is to see the purchaser going through five, six, or seven neatly defined steps. Steps, Stages, Phases, And Journeys.

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Goal-Directed Marketing: How Marketers Can Help Buyers Achieve Their Goals

Tony Zambito

In B2B commerce, for example, we may have a good idea about segments, roles, key initiatives of organizations, pain points, and criteria related to product specifics as well as purchasing. Goals have much do with personal desired end states and involve a myriad of specific types of goals and sub-goals. They are not the same.