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Tomorrow People

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5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

It’s a research strategy that gives you insight into what your customers’ preferences and aversions are, which then should be used to inform your business activities. For example, they may not have any particular opinion about what has been asked, but they might feel pressured to provide an answer anyway.

Opinions 156
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6 tips to increase product feature adoption

Tomorrow People

For example, if a feature gives department heads a better overview of their teams’ activities, then your feature announcement should be tailored to this persona. Providing the target user with an appropriate amount of information could help them counter the ambiguity effect, which refers to a tendency to favour clarity and certainty.

Features 156
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Never Waste an Opportunity: The Value of Lead Nurturing

Tomorrow People

Lead nurturing starts by collecting contact information in exchange for something the visitor deems of value, but with little risk. Often, this entails some form of information or product trial intended to help solve the visitor's problem. Each of these examples serves as a way to engage with leads and bring them back to your website.

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The Death of Website Design

Tomorrow People

If your website only has brochure-type content, you’ll see people leaving your site, very unlikely to return ever again. Why have a website when you can have a sales site? So the more a person visits your site, downloads and looks at pages, the higher they’re grade. This offers your sales team valuable information.

Design 120
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What are the pillars of a successful post-product-launch strategy?

Tomorrow People

A good example would be Hubspot; every year, the company publishes a comprehensive series of informative assets that go live after INBOUND, their annual product launch event. If the feedback is negative, make sure it informs your next product update. How to get started: Make sure your organisation has a content calendar first.

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It’s time to introduce search engine optimisation topics into your content marketing strategy

Tomorrow People

The typical website structure consists of a master URL with a homepage linking to subdomains and subdirectories (for example a blog). Let’s take one of these topics as an example: Cloud CRM. Research proves that the topic cluster approach leads to better ranking in search engine results, more impressions and more site visits.

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The key characteristics of a high performing content marketing strategy

Tomorrow People

Your content at this stage needs to offer them informative, entertaining and educational materials that don’t push your product or service – the goal is to help them in their research, not hawk your goods. Format examples. Format examples. Format examples. White papers, eGuides, webinars, podcasts, videos.