Remove trust
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The ethics of AI-powered marketing technology

Martech

AI has now enhanced this capability, but it also raises ethical concerns. For example, Einstein GPT can generate personalized emails for salespeople to send to customers, generate targeted content for marketers to increase campaign response rates and auto-generate code for developers. How can marketers balance innovation and privacy?

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3 ways marketers can build trust with data ethics

Martech

As consumers demand more transparency and new laws and regulations come into effect, brands must reconsider their data practices and think beyond legal compliance to stay in the game,” said Priscilla Debar, Acoustic’s Associate General Counsel, at our MarTech conference. Adhere to data ethics within our privacy landscape.

Ethics 140
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What Does AI Transparency Look Like? It Depends on Your Industry

Salesforce Marketing Cloud

If you measured it today, how would your business score on AI transparency? This lack of transparency threatens privacy and security, and fosters uncompensated use of copyrighted content, according to Senate testimony by Ramayya Krishnan, dean of Carnegie Mellon University’s Heinz College of Information Systems and Public Policy.

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Consent and transparency need to be top data privacy concerns for marketers

illumin

User consent and personal privacy are paramount to ethical data collection. Another consideration is your potential customer’s comfort and trust level. Making customers comfortable Data breaches erode trust and push away current and potential customers. And so is consent.

Privacy 98
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Personalization Is Powerful — Here’s How To Make It Ethical, Too

Salesforce Marketing Cloud

If you check your email right now, you’ll probably find an example of a personalization strategy. Consumers increasingly expect some level of personalization strategy when they browse. They also expect companies to respect their privacy, and handle their data in a lawful and ethical manner. They’re now 50% off!

Ethics 98
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How to protect customer trust when using AI

Martech

They’re asking themselves questions like: How can I trust this business or build a working relationship if I don’t even know who’s talking to me? When the speaker’s credibility matters more than the content they share, it’s time to be more proactive about how you build trust with customers across every channel.

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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

A McKinsey report notes that 71% of customers expect brand personalization and 76% get frustrated if it’s not provided. Image credit: cottonbro studio on Pexels B2C brands (and B2B companies increasingly, as well) focus on personalizing their services to build recognition in a cutthroat market. Personalization can help.

Loyalty 257