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The ethics of AI-powered marketing technology

Martech

AI has now enhanced this capability, but it also raises ethical concerns. For example, Einstein GPT can generate personalized emails for salespeople to send to customers, generate targeted content for marketers to increase campaign response rates and auto-generate code for developers. How can marketers balance innovation and privacy?

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Personalization Is Powerful — Here’s How To Make It Ethical, Too

Salesforce Marketing Cloud

If you check your email right now, you’ll probably find an example of a personalization strategy. Consumers increasingly expect some level of personalization strategy when they browse. They also expect companies to respect their privacy, and handle their data in a lawful and ethical manner. They’re now 50% off! Watch the video.

Ethics 98
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Ethics in B2B Digital Personalization – Is it Possible?

ANNUITAS

I personally remember thinking the business model didn’t make sense, and as a marketer focused on B2B, I struggled to make the connection between the seemingly selfless intent of the platforms and the needs or desires of my clients. I’ve written dissertations on the value of “database marketing” and “personalization”.

Ethics 130
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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

A McKinsey report notes that 71% of customers expect brand personalization and 76% get frustrated if it’s not provided. Image credit: cottonbro studio on Pexels B2C brands (and B2B companies increasingly, as well) focus on personalizing their services to build recognition in a cutthroat market. Personalization can help.

Loyalty 257
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4 areas of martech with ethical concerns

Martech

As I read his book , I thought about how the marketing technology industry has a role in this ethical minefield. This is especially important as marketers and people, in general, are beginning to use powerful technologies like artificial intelligence (AI) that require ethical consideration. ” So, don’t act like it.

Ethics 93
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3 ways marketers can build trust with data ethics

Martech

Adhering to data ethics laws puts marketers on the right side of the legal battle and improves customer satisfaction levels by giving them what they want. It’s about fostering a relationship between your brand and your customers that is built on trust,” she said. “It’s Adhere to data ethics within our privacy landscape.

Ethics 135
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Examining how AI can improve customer-brand relationships

ClickZ

This is done by analyzing large data sets and identifying patterns and relationships that may not be immediately apparent. Using machine learning algorithms, the app can analyze a user’s fitness level, workout history, and personal preferences to create a customized plan that meets their specific needs.