Remove environment network portal
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Your say: Personal knowledge management - Inside Knowledge

Buzz Marketing for Technology

Intranets & portals. Inside Knowledge. Your say: Personal knowledge management. Focusing knowledge-management initiatives on the individual should not be a groundbreaking move within an organisation. competencies, or ensured they are motivated to deliver the best of their work and share knowledge.

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Customer Service Automation: How To Achieve Seamless Customer Support

Mailmunch

Automatic Call Distributor (ACD) technology used algorithms to redirect calls to the right person, determining which agent received which call to handle a higher number of customer contacts. Customer self-service portals – complete and detailed FAQ pages. Examples of customer service automation. Automated social media marketing.

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Information Literacy in the Workplace - Special Libraries Association

Buzz Marketing for Technology

And while I dont like to dwell on labels (the debate over the word "library" comes to mind), the reality is that part of the success in selling the information literacy concept within a corporate environment is the branding. Interestingly, little has been written about information literacy in the corporate environment.

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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

The ten tools here enable vendors to extend their support offerings to social media, online knowledge bases, and web chat. Multi-channel customer support software incorporating IT help desk with ticketing, CRM, live chat, in-app chat and support for mobile apps, a self-service portal, and performance reporting. 1) HelpScout.

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Portals – Part I: What Is A Portal And Do You Need One?

EMagine B2B Blog

But what if you want to offer a more secure and personalized method for providing additional or exclusive resources to critical customers, partners, stakeholders and/or employees? That’s where portals come into play. What is a Portal? Below are some key factors to consider as you begin thinking about building one.

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Website Portals: What Is A Portal And Do You Need One?

EMagine B2B Blog

But what if you want to offer a more secure and personalized method for providing additional or exclusive resources to critical customers, partners, stakeholders and/or employees? That’s where portals come into play. What is a Website Portal? Getting Started With Portals.

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Delivering Episode 7: Why is digital accessibility so important?

Litmus

And a couple of years ago this organization got more interested in not just developing assistive technologies for persons who have disabilities but also creating an accessibility wing to to make sure that the content that others might be developing would work with the products that they were making. [00:01:26.250]