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Marketing Interactions

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The Inside and Outside of B2B Buyer-Driven Experiences

Marketing Interactions

Per Hank Barnes, “In this environment, a new technology adoption chasm is emerging. Marketing and selling can thrive in this inside-outside environment. Even more interesting is the finding that 67% of people involved in technology buying decisions are not in IT. Read that again.

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Use B2B Buyer Personas to Gain Consensus on Objectives

Marketing Interactions

Taking a change enablement approach may just be the answer we need to the question of how to gain agreement around objectives to move deals forward in this constantly changing buying environment.

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B2B Marketers Go for a Win with Customer Retention

Marketing Interactions

The current market environment is helping companies re-evaluate what’s important if they want to achieve sustained growth. By combining the success story with a “how-to” you help your customers eliminate risk and uncertainty by making it simple to move forward. Elevated Customer Retention Programs Improve Customer Experience.

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The Relevance Maturity Matrix Helps B2B Marketers Close the Gap

Marketing Interactions

As marketers work toward helping their companies to become a more trusted and credible resource in an environment where buyers have control, it’s easy for vigilance to slip and shift back and forth from inside-out to outside-in with their messaging. Being relevant is a new habit that must be developed and committed to.