9 Awful Ways We Push Customers Away
Hubspot
JULY 15, 2014
1) Poor Showcasing of Merchandise. Keep the site easy on the eye and don’t overwhelm the customer with disorganized merchandising. According to a study by Forrester Research , 44% of online shoppers considered live chat one of the most important features of ecommerce sites. Let’s see. 2) No Trust Building Measures.
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