Remove social-network
Remove Effectiveness Remove Facebook Remove Knowledge Base Remove Organization
article thumbnail

Knowledge management in the age of social media

Biznology

Ever since the days of MySpace , it became pretty clear that social media platforms have a bright future ahead. This became further clear when networking platform Facebook was launched and became an instant hit. In other words, the social media world has expanded rapidly in the past few years. Social media trends.

article thumbnail

How to create a complaint management system to protect your brand reputation

Sprout Social

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. So, how do you manage complaints in a way that resolves your customers’ issues efficiently and effectively? What is complaint management?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Definitive List of Black Friday, Cyber Monday & Holiday Season SaaS Deals

SendX

Valid for Cyber Monday 3) SocialPilot - SocialPilot is a social media management tool trusted by over 4,000 agencies and marketing teams. Includes free templates for all social channels and access to stock library with 50M+ photos, videos, music and fonts. ? It captures phone numbers, titles, addresses, social media profiles and more.

article thumbnail

Top eCommerce Strategies for 2023

TrustRadius Marketing

An effective eCommerce marketing strategy can help you boost revenue and expand your market share. Relevant content and keywords can increase your organic rankings on search engines and make it easier for buyers to find you. . Activate Your Potential on Social Media. Harness the Power of Influencers.

article thumbnail

The Definitive List of Cyber Monday SaaS Deals

SendX

Valid for Cyber Monday SocialPilot - SocialPilot is a social media management tool trusted by over 4,000 agencies and marketing teams. Includes free templates for all social channels and access to stock library with 50M+ photos, videos, music and fonts. ? It captures phone numbers, titles, addresses, social media profiles and more.

article thumbnail

78 Customer Engagement Statistics

Zoominfo

Only 31% of organizations recognize and reward employees across the company for improving the customer experience ( source ). 15% of companies surveyed say more than 25% of customer service inquiries are initiated over social channels ( source ). B2B companies retain fully engaged customers more than others by 27% ( source ).

article thumbnail

The Definitive List of Black Friday SaaS Deals

SendX

Valid for Cyber Monday SocialPilot - SocialPilot is a social media management tool trusted by over 4,000 agencies and marketing teams. Includes free templates for all social channels and access to stock library with 50M+ photos, videos, music and fonts. ? It captures phone numbers, titles, addresses, social media profiles and more.