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Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships

Engagio

Offer customized solutions Salesforce.com’s State of the Connected Customer (4th edition, 2020) stated, “Personalization has become so ubiquitous that most customers now expect nothing less from all of their interactions.” By focusing sales efforts on accounts showing interest, they improved engagement and success rates.

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Why this LinkedIn Ad Works: 2 Key Tips for Success

The Point

The ad below from CRM giant Salesforce.com is an exception. I don’t know the results (if someone from Salesforce reads this, please comment) but my educated guess is that it performs well. Here are the two key reasons why I think that is: 1. The copy for this ad is a triumph of brevity.

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Chicken Soup for the Quota: 6 Sales Books To Help You Close More Deals

Salesforce Marketing Cloud

5 Post-Pandemic Sales Strategies’ by Cherilynn Castleman Recommended by Thomas Tyler, account director in the educational services industry What it’s about: This book by Executive Sales Coach Castleman is a guide to relationship selling , which rose as a key trend after the pandemic. What’s in the C.A.R.D.S.? What’s different?

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PowerViews with Nick Stein: The Role of Games in the Sales Office

ViewPoint

Companies must take the lead and make sure their sales people are familiar with the new paradigm, says my latest guest on PowerViews, Nick Stein, senior director of marketing and communications at Salesforce.com, the enterprise cloud software heavyweight. Twitter: @stein_nick. The next PowerViews will be with Chris Snell of Care.com.

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Content Selling: How Sales Can Better Leverage Marketing Content

The Point

Recently I had the opportunity to sit down with Daniel Chalef, CEO of KnowledgeTree , developers of an intriguing new solution, built for both Salesforce.com and mobile (iOS), that enables sales teams to instantly find, surface, and present the ideal content in any selling situation. HS) What problem does KnowledgeTree solve? (DC)

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The 14 Best Marketing Automation Tools

Webbiquity

Now owned by and tightly integrated with Salesforce.com, Pardot should at least be on the consideration list of marketing automation tools for any SMB already using Salesforce. Integrates with popular platforms like Microsoft Dynamics and Salesforce.com. Drip (is ideal) for sending trigger-based and educational-based email campaigns.”

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9 Things Marketers Need from Marketing Automation Vendors and Consultants – Part 1

ANNUITAS

Here are the first four: 1. More education beyond the technology. While the automation vendors do a great job of educating users on how to use the features of their solutions, there is a gaping hole that exists in users knowing the process, strategy or tactics the tool is actually automating. This is staggering!