Marketing Interactions

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The Importance of Humanness in B2B Content Experiences

Marketing Interactions

The closer you can get to your buyers and customers seeing your story as their story, the more humanness will be perceived as present in our content experiences. There’s an art form to the “hands-off” B2B content experiences that buyers are demanding as they self-educate.

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Never Assume B2B Buyers Know How to Buy

Marketing Interactions

Given the amount of information that presents differing ideas and perspectives, they have trouble reconciling it to understand how to make the best choice. Jay Baer , founder of Convince and Convert, agrees: “Sales reps need to know that buyers will get educated before they spend money, period.

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The Inside and Outside of B2B Buyer-Driven Experiences

Marketing Interactions

The number of touchpoints has increased (up to 27 per person, per Gartner) and only 3% want to speak to your sales reps for education. This has nothing to do with how you choose to present it or distribute it to create the experience your buyer will choose to engage with. They’ll get the information somewhere. But you know this…right?

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B2B Nurturing for Net New vs. Existing Customers

Marketing Interactions

What if they’re not using some of the features and functions – then educational content would apply, right? Your content will need to connect those dots for the new division, not present off-the-shelf rationale that may not match up with the experiences or use cases of the company they work for. That’s new….

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Put B2B Content in Context Across the Customer Lifecycle

Marketing Interactions

Marketing Content: Educational content that primes buyers to recognize the problem; the value of solving it; and what that might look like for them. Gaining consensus – often this is content for those stakeholders that you won’t have direct access to, or who only show up for the demo or vendor presentation. Driving adoption.

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Use Questions as Your Framework for B2B Buyer Enablement

Marketing Interactions

At the end of every webinar you present. If they’re self-educating about the problem, they’re at the beginning. In the win/loss assessments conducted by revenue teams. From the feedback you get from your sales team – and the content requests (if you dig). In the chat threads on Zoom calls and virtual event sessions.

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How to Apply a B2B Buyer Persona to Your Content Marketing Strategy

Marketing Interactions

Obstacles present in a variety of ways. But it’s critical to understand how keyword usage will change during the buying process as your customers become more educated about solving their problem and about the class of solution you provide. Examples of obstacles: This is too complex; there’s bound to be too much risk.