Marketing Interactions

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Never Assume B2B Buyers Know How to Buy

Marketing Interactions

Jay Baer , founder of Convince and Convert, agrees: “Sales reps need to know that buyers will get educated before they spend money, period. Sales has the opportunity to DO that education via content…”. (He Samantha Stone , Founder, Marketing Advisory Network adds: “Never think of content as a way to generate a lead.

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B2B Nurturing for Lost Opportunities

Marketing Interactions

They don’t need basic education, they need an advanced, more personalized program. Content that helps them consider all stakeholders required, how to engage and educate them and how to build consensus comes to mind. Others come from interviews I’ve held with buyers for my clients.

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Help Your B2B Buyers Do Their Own Discovery

Marketing Interactions

The premise of ABM is to focus on accounts, rather than leads. This leads to a lack of confidence in where to begin or even where to start to solve the problem. As Hank Barnes asked at the end of this post , “Can we afford not to educate and guide our prospects on how to buy effectively?”.

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A Lack of Customer Advocacy Could Make B2B Buyers Walk Away

Marketing Interactions

If I have to make an educated guess, here’s where I think this shift is coming from. Make content easier to access (shorter lead gen forms). Make content easier to access (shorter lead gen forms). Make content easier to access (shorter lead gen forms). The vendor] was willing to put skin in the game.

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Use Questions as Your Framework for B2B Buyer Enablement

Marketing Interactions

Remember it’s important not to “lead the witness.” This is a much better use of content development resources than creating new content just because you need to post to the blog or need a pillar asset to drive lead generation. If they’re self-educating about the problem, they’re at the beginning.

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Why Marketers Must Have Customer Conversations

Marketing Interactions

Website Analytics: Knowing which content on your website is visited by your prospects, buyers and customers is always useful for culling topics and trends and educational needs for buying. B2B marketers have also said that lead gen is not the problem. Engaging those leads is what’s challenging.

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B2B Nurturing for Net New vs. Existing Customers

Marketing Interactions

What if they’re not using some of the features and functions – then educational content would apply, right? As the uncertainty of the last two years has pointed marketers to focus more on customer retention and upsell, you may be thinking, yes, but…. What if we’re selling them a module/solution they don’t yet use? That’s new….

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