Podcast: How to Optimize Teleprospecting Vendors
markempa
APRIL 16, 2008
More companies than ever are using third party providers for teleprospecting and lead management operations, however there is little information on how to select, engage, and measure these vendors who will add that essential human touch. I just interviewed Sridhar Ramanathan, President of Pacifica Group , on how to evaluate and optimize outsourced teleprospecting partnerships (aka inside sales, telesales, telemarketing).
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