Stop over-complicating your customer information
Biznology
OCTOBER 19, 2015
I’ve spent a lot of time recently working with smart marketers that are unfortunately making marketing a lot more complicated than it needs to be. I’ve seen incredibly difficult “best practices” around marketing techniques, the most important ones being the buyer’s journey and the persona. For some reason, we’ve decided that these two ways of understanding customers are completely separate, complicated, and require immense training to do properly.
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