Real Tech Talk: Helping SMBs Navigate Challenges During the Pandemic

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Real Tech Talk:

Helping SMBs Navigate Challenges During the Pandemic

The pandemic has presented challenges for all companies across the globe, and times have been particularly difficult for small-and-medium businesses (SMBs) lacking the resources available to their larger counterparts. These businesses have had to adapt to deal with adversity caused by COVID-19 and overcome the typical SMB challenges of limited time, knowledge, and manpower.

In this video meetup, we discuss how IT professionals, tech vendors like HPE, and managed services providers are helping SMBs use technology to survive and even thrive amid uncertainty. If you’re looking to capture tech spend during these interesting times, it’s crucial to understand what your customers are going through.

Summary

How small businesses were affected by COVID-19
• 1:15 – Revenue impact to SMBs during the pandemic
• 2:50 – Meet the panel
• 7:00 – Remote work and IT budget data
• 8:50 – Typical SMB challenges

New SMB concerns amid uncertainty
• 12:00 – SMB mindset during the pandemic
• 17:15 – Importance of security with remote work
• 19:45 – 2021 Changes to SMB planning and spending

Survival mode: Cutting back during a crisis
• 23:55 – On-prem tech shift: A counterintuitive take on cloud
• 28:35 – How some SMBs are saving money

Looking forward to a brighter future
• 30:52 – Optimism and adaptation among small businesses
• 37:20 – Opportunities during times of change
• 40:00 – Giving back to customers during the pandemic
• 43:00 – MSP opportunities: IT as an essential service
• 45:00 – Wrapping up – Summary + final thoughts