A Letter to Our Customers from the CEO

March 20, 2020

The unprecedented COVID-19 pandemic is an unexpected intrusion into our daily lives - impacting our families, communities and work-life. I wanted to reach out to provide an update from Triblio and offer information on how we plan to support you during this time.

First and foremost, we are focused on the health and safety of our Triblio family, customers and community. Our sincere thoughts and prayers are with all of you who have been impacted by the virus in any way. For those who are sick, we are praying for you and wish you a full and quick recovery.    

Operationally, all of our employees have been encouraged to work from home and we are grateful that this has been a smooth transition for us. Even working remotely, we make it our aim to deliver the highest levels of performance, availability and marketing guidance during this time. Our customer success team is diligently working with all of our customers through digital channels while our engineering team continues to advance and enhance the Triblio platform.

We also realize this is a time when marketers need to be agile and deliver value more than ever. Our team is laser-focused on innovating new ways to provide the ABM guidance you count on from us. To that end, over the next couple of weeks, we will be announcing new customer-exclusive programs to deliver expert content and advice to you.

In times like these, we are reminded of the importance of standing together and I simply want you to know that the Triblio Team is here for you. If you have any feedback for our customer success team, please don’t hesitate to reach out to your customer success manager.

Your success remains our chief priority as we continue this journey together. 

Sincerely,

Andre Yee
CEO, Triblio