Marketing Automation Buyer Survey: Many Myths Busted but Planning is Still Key to Success
Customer Experience Matrix
JUNE 4, 2014
'The marketing automation user survey I mentioned last March has finally been published on the VentureBeat site (you can order it here ). At more than 50 pages and with dozens of graphs and charts, it’s not light reading. But it’s still fascinating because the findings challenge much of the industry’s conventional wisdom. For example, industry deep thinkers often say that deployment failure has more to do with bad users than bad software.
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