From zero to one hundred: How zero-party data builds stronger eCommerce customer relationships
Liveintent
JANUARY 28, 2022
The term, coined by Forrester Research in 2020, encompasses all data that comes “straight from the source.” Marketers can use it to customize everything from product recommendations to email frequency, building loyalty and strengthening the customer-brand relationship in the process. In other words, it’s a win-win.
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