Distribution and Knowledge Base - B2B Marketing Zone

Knowledge management in the age of social media

Biznology

FEBRUARY 20, 2017

This became further clear when networking platform Facebook was launched and became an instant hit. The displayed statistics reveal that as of April 2016, Facebook stands as the number one social network with 1.6 The use of information, operational knowledge, and their distribution are able to lead an organization towards success.

Enterprise Management

Enterprise Management Work Management Marketing Management Social Media

How to Use Big Data to Improve Customer Service

Biznology

NOVEMBER 16, 2020

No matter if it is your website’s knowledge base, live chat software, email support, or call center, always ask customers for feedback. For example, you could ask a customer whether your knowledge base article was helpful. Listen to Customers on Social Networks. Next, you can create customer satisfaction surveys.

Work Management

Work Management Marketing Management Service Ideal Customer Profiles

B2B Marketing Zone

Biznology

Knowledge management in the age of social media

How to Use Big Data to Improve Customer Service

Webinars

Stay Connected