Buzz Marketing for Technology

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What’s your Social Media diet?

Buzz Marketing for Technology

With over 300 feeds coming into my Google Reader, Twitter alerts popping up all over the place and email coming in by the truck load its easy to feel overloaded fast. Throughout the day I follow toggle between TweetDeck, retweeting good posts and reading new posts on my Google Reader and sharing them (during lunch or after work). Tweet This!

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Social Media and the Contact Center for Dummies (Wiley)

Buzz Marketing for Technology

One of the biggest challenges for organizations today is managing the flow of information about their brands, products, and services that occurs in social media channels, including microblogs (such as Twitter), social networking sites (such as Facebook), blogs, and online forums. Is Twitter the Next Channel for Contact Centers?

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Brand Advocates vs Brand Adversaries – it’s a Very Thin Line!

Buzz Marketing for Technology

Xbox Support found that people they help on Twitter are far more satisfied than people they help via the call center, not to mention the cost of providing that service is significantly cheaper as well. It’s a great double sided ROI story for Social Customer Support. Email this to a friend? Subscribe to the comments for this post? Tweet This!

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Social Media Listening for B2B Marketing

Buzz Marketing for Technology

One of the biggest challenges for organizations today is managing the flow of information about their brands, products, and services that occurs in social media channels, including microblogs (such as Twitter), social networking sites (such as Facebook), blogs, and online forums. Tweet This! Share this on Facebook. Share this on Linkedin.

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Social Media for the Boardroom

Buzz Marketing for Technology

They identified around 60 Million conversations (per year) across blogs, microblogs such as Twitter, discussion forums and social networks like Facebook and other enabling technologies such as YouTube, Vimeo and Flickr relating to Energy. Email this to a friend? Subscribe to the comments for this post? Share this on Facebook. Tweet This!

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Is User Generated Content building a Wall between your Brand and your Customer?

Buzz Marketing for Technology

150 million people use Facebook everyday and access it via mobile (more than the entire Twitter registered user base!) Tags: Content Marketing Facebook Inbound Marketing Social Media Social Networking Twitter. Now I am not sure it can continue at that pace but I am not 100% sure. Email this to a friend? Share this on Facebook.

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Do you need to be an Extrovert to be in Social Media Marketing?

Buzz Marketing for Technology

Facebook Location Based Services Podcasting Social Media Social Networking Twitter Wiki. Perhaps as more people get comfortable being extroverted and live completely transparently then we will see a shift in that law to a ratio that resembles more of the online population. Tweet This! Share this on Facebook. Share this on Linkedin.