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Best Email Marketing Strategies and Tactics of 2009

Webbiquity

On the same theme as the post above, the brilliant Laurie Sullivan demonstrates how to combine email marketing services with tools like Facebook, Bebo and Digg to extend the reach of email messages through social channels. Forrester Wave Report Cites Email Marketing Service Provider Leaders by Demand Gen Report. Post this on Diigo.

Tactics 100
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The Perfect Storm in Customer Service

Buzz Marketing for Technology

The risk of corporate reputations being ruined by poor customer service interactions has greatly increases as customer have gaining the ability to share their experiences and their opinions with each other via the social web. It pays to provide Support with Social Media In a recent Forrester Report on “Customer Experience Pays Off.

Service 100
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Social Customer Support: AT&T is doing it Right!

Buzz Marketing for Technology

It pays to provide Support with Social Media In a recent Forrester Report on “Customer Experience Pays Off. Tags: Advertising Buzz Marketing Customer Experience Customer Support Interactive Marketing Listening Monitoring Reputation Management Reputation Monitoring Sincere Marketing Social Media Social Networking Support.

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What’s the Best Social Media Monitoring Tool? It Depends

Webbiquity

This tool is fast, easy to use, and offers a useful set of filters for finding mentions of a company or topic in specific types of social interaction (e.g. If Google Alerts had been developed with a focus on social media, this would be it. blogs, microblogging sites, social networks, etc.). Budget: Under $500 per month. Share this on Bebo.

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2010 B2B Marketing Budgets and Mix Trends Research

Online Marketing Institute

Two of my recently published Forrester reports take a deeper look at marketing mix effectiveness and program spending trends. To keep pace with the digital transformation, B2B marketers must shift from designing outbound campaigns to fostering community interactions. Tim Harmon will likely publish on this data.)

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The Top 3 Priorities for 2010 Marketing Budgets

Online Marketing Institute

Social Media – according to a study early this year by Forrester Research, 91% of technology b2b decision makers use social media in some form (blogs, video, customer reviews, social networking sites, Twitter, etc.). If you don’t have in-house SEO resources, hire an agency or consultant, but either way, make SEO an ongoing priority.

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How To Create A Know-It-All Company - CIO.com - Business Technology Leadership

Buzz Marketing for Technology

Comments Digg This. Forrester Wave: Service Desk Management Tools, Q2 2008. Read Forresters advice for deploying an enterprise mobile solution. Explore the interactive whitepaper: Rightsizing Blades for the mid-market. (If you havent already, spend the $14.95 « previous page. | How To Create A Know-It-All Company.