Biznology

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Forget Rewards: Why B2B Loyalty Marketing is Different

Biznology

Taking a page from consumer marketing, and their own experiences as buyers, some business marketers will look at loyalty programs—points, rewards, status and the like, on the assumption that this will be a way to further lock in their vendors and fend off competitors. Your vendors are already locked. But, I say, don’t bother.

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Digitizing Telcos

Biznology

Meeting these expectations, whereby customer interaction and service innovation become key strategic differentiators in a fast-commoditizing market, is both a challenge and an opportunity for Telcos. They also expect their providers to be responsive, flexible, and know just what they need.

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“You Belong Here”

Biznology

The Articles section in this series on belonging will focus on three areas: 1) This week we’re focusing on the key attributes and components of culture and why culture is a vital differentiating factor to both attract and retain talented folks and successfully grow your business. ” ‘How much is my silence worth?’

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Digital Transformation and Continuous Change

Biznology

By leveraging Iaas, Paas and SaaS providers, teams can focus on high-value differentiators. The following is an excerpt from an article originally published on our partner, SPAN Digital ‘s blog. You can read it in its entirety here. Organizations aim to rapidly respond to market opportunities and demands? Staff Turnover!

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Hindsight 20/20 Series: 5. Enterprise social networking is about people, content and places

Biznology

Learning a new way of collaborating and communicating is hard work, so unless there’s a strong differentiator there, most people would be unwilling to abandon the familiar and embrace the new, right? What is the big deal about the modern social business and social collaboration platforms? Keep reading to find out what comes after that.

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Channel your exceptional SXSW social mojo all year long

Biznology

Because they don’t already have an audience locked and loaded, that’s why — there’s no one listening, looking, or paying attention to you by default, this isn’t The Tonight Show in the 70s and you’re not a young comedian getting your Big Break. And then it’s over — until next year!