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Sales Pipeline Radio, Episode 248: Q & A with Kelley Hippler @forrester

Heinz Marketing

We cover a wide range of topics, with a focus on sales development and inside sales priorities. She is the Chief Sales Officer for Forrester. And the beginning of this month was the Forrester B2B summit, which is a new version of what was always known as the SiriusDecisions summit. Or, every week, excuse me.

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Tech, AI, and Partners: Five Takeaways from Forrester B2B Summit

PathFactory

Fresh from Forrester B2B Summit, Anne Marie Kilgallon , Head of Partnerships at PathFactory, shares five key takeaways she learned after spending the week in Austin among some of the best and brightest in B2B. AI was all the rage at Forrester. If you don’t have a Partner program, it’s time to start one. Point solutions are dead.

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Forrester B2B Summit EMEA 2023: Focusing on Customer-First

Modern B2B

So, even if your organisation is acquiring, seeking growth from cross-sell and account development, or looking to add new names to the client list, you need to step back and focus on the customer – and gains will come. The post Forrester B2B Summit EMEA 2023: Focusing on Customer-First appeared first on Modern l B2B Marketing.

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Forrester: Advocate Marketing Is Critical To B2B Success

Influitive

That’s what Forrester Vice President and Principal Analyst Laura Ramos has found in a new report, Advocate Marketing Creates B2B Customer Relationships That Last A Lifetime. . Download the Forrester report to learn more about advocate marketing’s growing role in creating customer relationships that deliver long-term value.

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How ZoomInfo Enhances Your ABM Strategy

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. According to Forrester Research, only 8% of marketing professionals have confidence that their data is 90-100% accurate. Not so fast, though.

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New Forrester Research: B2B Should Use B2C Customer Loyalty Principles

Influitive

As Forrester analyst Emily Collins underscores, “B2B companies stand to benefit from three core tenets valued by B2C marketers, which have nothing to do with discounting, and everything to do with building a flexible, customer-obsessed loyalty strategy.” Forrester’s recommendation: Extend and elevate your existing retention efforts.

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Report: Marketers Feeling More Pressure to Improve the Customer Experience

KoMarketing Associates

Forrester released its “Personalization At Scale: Bring Forth The Customer And Business Benefits of Experience Excellence” report, which examined how “Experience Leaders” — those who consistently deliver value to customers through personalization — achieve success.