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Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships

Engagio

Real-World Example: IBM boosted customer retention by tying their marketing efforts into the US Open and personalizing their approach to prospects. Real-World Example: Design agency Design Joy offers subscription-based graphic design for businesses of all sizes. Sidenote: AI is making trust even more important.

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Jesubi Doubles Sales Prospecting Efficiency

Customer Experience Matrix

Summary: Jesubi is designed to make sales prospecting as efficient as possible. You may not want to replace your CRM system with Jesubi, but dedicated prospecting teams should take a close look. Indeed, what impressed me about Jesubi was its very tight focus on prospecting productivity.

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7-Step DIY Data Segmentation For Account-Based Marketing

Zoominfo

If they’re 10/10 excited about your business, you can learn a lot from them to guide your ABM strategy – not only can they help you understand their perspective of your sales process, they can also provide you with actionable and repeatable insights for your current and future prospects. Plus, they’ll often give you an invaluable reference!

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Can you do top-of-funnel marketing automation without CRM?

Biznology

Here’s the wish list for a centralized marketing hub to receive, segment, then communicate to prospects. – Preserve a record of all interactions with a prospect. – Allow agents to tag and segment prospects based on interest or funnel position. – Automatically detect and prevent duplicate records.

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The Sales Enablement Chronicles: Insights from the Inside (Q+A Interview Part 4)

Seismic

Prior to Roderick Jefferson & Associates, he held a variety of executive leadership, sales, sales enablement, operations, and customer experience roles for Marketo, Oracle Marketing Cloud, Salesforce.com, 3PAR, Business Objects, NetApp, PayPal, Siebel Systems, & AT&T. How do you define sales enablement at your organization?

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Oracle Buys Eloqua: Winners and Losers for B2B Marketing Automation

Customer Experience Matrix

So that’s all fine, but what industry observers really want to know is how Salesforce.com will react. The advantage is that this platform (shown in Oracle’s diagram as the “Customer Experience Foundation”) is unequivocally designed to span all customer-facing activities in the company. Okay, now we can talk about Salesforce.com.

Eloqua 120
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The 14 Best Marketing Automation Tools

Webbiquity

But “segmented prospect email followup sequence design and automation,” while a more accurate label for the category, certainly isn’t as catchy. Email marketing, campaign management, landing page design, lead nurturing and reporting. Integrates with popular platforms like Microsoft Dynamics and Salesforce.com.