Provenir Adds Social Listening to Customer Decisions: Another Customer Data Platform
Customer Experience Matrix
MAY 3, 2013
Provenir is organized around process flows, which cover a particular task such as reacting to a Web site visit. Users define each process by building a flow chart, or, as the cool kids call them today, a graph.** So, what the heck…welcome to the club! The system can also monitor and post messages on Facebook.
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