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Behind the Buzzwords: Customer Journey

ANNUITAS

It often reduces customers to their demographics rather than treating them as actual people with a unique problem. Often, this is understood as breaking down the demographics and firmographics of your customer base, but we’d caution you from relying on them as the sole basis for figuring out who your customers are.

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The End of Forms as We Know It

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Firmographic and Demographic information: Firmographic and demographic information helps you achieve two goals. Demographic data tells you if this is the right person at the company to talk to. Firmographic data allows you to identify the potential fit of this organization for your product/service.

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Approaching AI + GTM Through a Strategic Lens — Powering Your Perpetual Growth Engine vs. Applying AI to Perpetuate “Random Acts”

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A Customer Data Value Chain model thus provides federated governance of customer data — standardizing customer data fields across systems, enabling customer data ‘fractions’ to exist across multiple systems in a synchronized way, and integrating customer journey telemetry to provide context to customer demographics and behaviors.

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Translating Online Behavior into Meaningful Conversation (Part One)

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Sales is wasting time looking for demographic data that will “pre-qualify” leads while ignoring the personalized information that the marketing team is already collecting (or has the potential to collect). Salespeople today spend, on average, one full workday per week researching their prospects.

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Capturing Your Buyers’ Most Meaningful Online Behavior

ANNUITAS

Sales is wasting time looking for demographic data that will “pre-qualify” leads while ignoring the personalized information that the marketing team is already collecting (or has the potential to collect). Salespeople today spend, on average, one full workday per week researching their prospects.

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What Does Data-Driven Marketing Actually Mean?

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No meaningful personalization Learning as much as possible about your ideal customer through their demographics, interactions and purchase history helps you deliver better experiences. In a competitive marketplace, increasing customer retention and repeat engagement can grow revenue by up to 40 percent.

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Understanding the Generational Divide in B2B Decision Making

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Keep in mind: the makeup of your pipeline and customer base may have changed over the past two years as the demographics of the workforce have shifted. From there, validate your findings with third-party research around your industry and the industry you’re selling into. Things might have shifted dramatically.