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Can Old Database Marketers Learn Digital Tricks?

Customer Experience Matrix

Summary: Database marketing and digital marketing are more different than it seems. It’s self-evident that digital marketing (mostly on the Internet, but also mobile, in-game, and eventually interactive TV) is a major change from both traditional mass media and more recent database marketing (mail, email, telemarketing, CRM).

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Unica and Alterian Lead Database Marketers to the Digital Promised Land

Customer Experience Matrix

The connection is that these both support my feeling that many members of the old-line database marketing community have failed to adapt to the new world of digital marketing. Both Unica and Alterian have been exceptionally forward-thinking among marketing automation vendors in preparing for this transition.

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Marketing Automation Vendor Consolidation: Lessons from History

Customer Experience Matrix

Summary: consolidation isn't new among marketing software vendors. As I wrote in my June 30 post on consolidation among marketing automation vendors , I expect the number of competitors to shrink fairly quickly as new buyers concentrate their purchases among a handful of leading vendors.

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Ruth Stevens: Spotlight on the expert

Martech

Ruth Stevens found her way into B2B marketing by accident, as many B2B marketers do. Her route took her through the publishing industry, then grad school, before diving into the intersection of marketing and technology by learning database marketing. One constant in Ruth’s career: teaching.

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MarTech Salary and Career: Greg Morales on the joy of always learning

Martech

I started with a company that initially was doing IT training and I got exposure to a ton of different technologies because I was the person to set up the classrooms for different vendors that were renting classroom space. Then I moved on to a company that was doing consulting. Q: What do you like about your job?

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The B2B case for retention marketing: 7 key tactics

Martech

However, the sales team’s efficiency can be significantly enhanced through marketing strategies powered by database marketing. For instance, if a customer has a history of buying every 60 days and this interval passes without an order, the vendor should reach out immediately.

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Pega: AI will power the autonomous enterprise

Martech

“I still run into people who want to talk about audiences and segments — which goes back 35 years to database marketing,” he told a press panel. “Most marketing is remarkably unevolved,” he continued. “I was at a conference last week and a very big vendor was there.