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Biznology

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5 Steps to customer data hygiene: it’s not sexy, but it’s essential

Biznology

No wonder your sales force is always complaining that your data is no good (although they probably use more colorful words). Here are 5 steps you can take to maintain data accuracy, a process known as “data hygiene.”. Key enter the data correctly in the first place. Even company names fluctuate: 12.4%

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6 important data points to record on your customers

Biznology

The majority of your sales will come from repeat customers, as studies show the top 10% of your loyal customers spend three times what the bottom 90% does, and perhaps more importantly, the top 1% spends five times more than the bottom 90%. Demographics data includes: Age. Transactional Data. Occupation/Job Title.

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Beware of dubious data providers: a 9-point checklist

Biznology

Do they claim some kind of guaranteed level of the accuracy for their data? Is the sales rep using a gmail or other email address unrelated to the company name? Is there a testimonial on their website with a real name attached? Do they require 100% pre-payment? For questions 7, 8, and 9, a “no” is the right answer.

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6 thorny data problems that Vex B2B marketers, and how to solve them

Biznology

To shed some light on B2B data problems, Bernice Grossman and I compiled a working list of problems and solutions. Data entered by our sales people ends up as mush in our database. Here’s the best practice: Create a centralized data input group. Here are some of the thorniest.

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Troubleshooting your B2B marketing data problems

Biznology

Keep everything data stamped. We want our sales people to be selling, and keep administrative tasks to a minimum. How can we motivate them to capture important data about the customers and prospects they are interacting with? The post Troubleshooting your B2B marketing data problems appeared first on Biznology.

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Five Ways B-to-B Marketers Need to Change Their Game

Biznology

Just as no one buys a car anymore without first checking prices and features online, business buyers now research and educate themselves online, months—even years—before ever seeing a sales person. So a sales person was in a nifty position to educate—and influence—the buyer from the earliest stages of the process.

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