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Jill Konrath Reveals How She Overcomes a Problem by Reframing It

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Why focusing on the customers changed her life. Sharing her fresh sales strategies, she helps salespeople to speed up new customer acquisition and win bigger contracts. Check her out on Wikipedia , and don't forget to connect with her on LinkedIn! Problems are really just challenges which is another form of reframing.

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What if CRM had not been invented?

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So the question this week is, “What if Customer Relationship Management ii had not evolved, where would we be today?” What about customer service; current customers, new prospects? As a reminder, Counterfactual Reflection considers a turning point in the past and makes assumptions as if the event had not occurred.

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Prevent Defense or Permit Offense? What a Football Argument Has to Do with B2B Sales Lead Generation

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According to Wikipedia, the Prevent Defense is a defensive alignment in American football that seeks to prevent the offense from completing a long pass or scoring a touchdown in a single play and seeks to run out the clock. Super Bowl winning coach John Madden doesn’t quite agree with this definition.

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The “Keystone” of B2B Corporations isn’t CRM or Marketing Automation

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Thank you Wikipedia). Without a CRM the ability to manage large pipelines, prospects, and customers would be difficult. The Keystone is the wedge-shaped stone piece at the apex of a masonry vault or arch, which is the final piece placed during construction and locks all the stones into position, allowing an arch to bear weight. [1]

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Outbound vs. Inbound: The Risk Management Issue in the Complex Sale

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See an earlier blog on the chief executive of a large utility who finally responded positively on the 42 nd touch and later signed off on a $1 billion deal for one of our customers. His was not a self-educating work style, and there was no way he was going to search blogs or websites to download white papers.