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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

Did you know 61% of customers are ready to walk away after just one unpleasant customer service experience? This leaves no doubt that your company’s success largely depends on your customer support. And it’s exactly why you should focus on providing holistic customer service through social media.

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7 Key Stats That Point to the Future of Marketing

Marketing Insider Group

When you personalize content for every segment of your target customer base, you’ll be sure to hit the mark every time. For marketers, this development means that they’ll need to invest more time and money in understanding potential customers and their needs. It makes my case for personalizing content , doesn’t it?

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9 Places to Source Authoritative Stats for Your Content Marketing

Marketing Insider Group

If you work at a SaaS company, you might hit the content jackpot by turning customer usage data into an annual report that attracts media coverage and leads, for example, Zuora’s Subscription Economy Index or Marketing Insider Group’s blog post frequency research. It’s a beautiful thing when our employer is the data source.

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16 Stats that Prove the Value of B2B Video

The Mx Group

These 16 video stats will make a clear case for getting your company, products, employees and customers in front of the camera to support marketing efforts.

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AI and marketing: What the stats show

Martech

There are a lot of stats out there about marketing and artificial intelligence. Mailchimp 2023) 88% of marketers believe their organization must increase its use of automation and AI to meet customer expectations and stay competitive ( Mailchimp 2023) 54.5% The post AI and marketing: What the stats show appeared first on MarTech.

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12 Solid Stats Surrounding Social Networking (Plus Four  Timely Tips)

Webbiquity

Here are four recommendations based on a dozen social networking stats and facts from recent research, customarily curated with a little alliteration. This was the seventh post of the Spectacular Springtime of (Digital Marketing) Stats series on Webbiquity and elsewhere. #1: 3: Nine Social Media Marketing Stats You Can Use. #4:

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Nine Social Media Marketing Stats You Can Use

Webbiquity

Here are three key findings from recent research, supported by nine useful social media stats, and recommendations on what to do with this information. 59% of Americans with social media accounts think that customer service through social media has made it easier to get questions answered and issues resolved. Small Business Trends ).