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Better Process Mapping Reveals Opportunities to Optimize for Profitability

Vision Edge Marketing

Processes form the backbone of every customer-centric organization. Process excellence serves as the foundation for operational excellence, and facilitates growth and success in a highly competitive market. The impact of process mapping on operational excellence and business performance is supported by robust data and research.

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The Impact of New Google & Yahoo Deliverability Rules on Purchased Lists

The Point

A client asks: “We recently purchased a list of email addresses from a reputable vendor for use in a campaign targeting competitive installations. My response: First, whereas the new rules (see below) increase the potential risk from using purchased lists, they don’t necessarily render such tactics irrelevant.

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B2B Customer Experience: Balancing the Human Factor with Technology

Vision Edge Marketing

From chatbots to self-service platforms, technology is reshaping customer interactions, enhancing efficiency, improving EBITA, and steering decisions with data. Gartner’s survey reveals a whopping 75% of B2B buyers prefer self-service, versus interacting with sales representatives, during the initial stages of the buying process.

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Driving growth through data: Optimizing the purchase stage

Martech

Without good data collection, access and analysis, it is harder for brands to understand their customers. Likewise, it is more difficult for customers to indicate their preferences for the brands they support. This article series explores this challenge and opportunity across the customer journey.

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Best Practices for Engaging Your Go-To-Market Sales Teams

Speaker: Ruth Stevens, President of eMarketing Strategy

The next step in the process is to provide leverage to sales as they engage with the prospect, close the deal, and then nurture and deepen the customer relationship. Ways to craft a personalized contact strategy for each buying role at each stage in the buying process.

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The New B2B Purchase Process: What You Need To Know Now [Research]

Heidi Cohen

Understand the New B2B Purchase Process & what it means for your business & customers. The post The New B2B Purchase Process: What You Need To Know Now [Research] appeared first on Heidi Cohen. Want to improve your B2B marketing? Includes research & charts.

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Breaking Bias and Uncovering the Emotional Truth Behind Customer Purchases

B2B Digital Marketer

He also stresses the significance of being present when customers are ready to buy, surrounding them with your brand’s message. In this podcast episode, you’ll learn: The significance of being present when customers are ready to buy. Uncover the emotional truth behind customer purchases through unconventional questioning.