Remove customer podcast
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SearchChat Podcast: Personalization–Meeting Customers in the Moment

Biznology

Personalization needs to benefit the customer experience and drive your business. In this podcast we start with eMarketer trends — ad agencies are building their own analytics platforms. It’s about making customer experience more effective. No, this isn’t a suggestion that you shouldn’t. Who is SoloSegment?

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Best Practices for Podcast Guests: How to Make a Lasting Impression

Trade Press Services Newsletter

Podcasting is a powerful media platform for sharing ideas, stories, and expertise. More than 504 million people listen to podcasts around the globe and almost half of listeners reside in the United States. Research shows that around 144 million Americans listen to podcasts monthly. Start with a goal in mind. Preparation is key.

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SearchChat Podcast: Customer Intent is New Again

Biznology

Alternatively: Chicken Soup for the Customer’s Soul. What is your customer experience like if you could walk into a diner feeling under the weather, and are immediately offered chicken soup? Because the reality is: you compete with all the experiences your customers have everywhere online. 0:00 Intro. 29:05 Outro.

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SearchChat Podcast: Your Customers are Begging for (Better) Personalization

Biznology

We talked about this last month on whether data is a moat — SearchChat Podcast: Data Is Not a Moat for Your Business. When used properly, data can improve customer satisfaction. And here’s some powerful data — a survey of retail customers shows that 91% prefer brands that provide personalized offers / recommendations.

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The Marketing Book Podcast: “The Sale Is In The Tale” by John Livesay

The Forward Observer

Douglas Burdett, host of The Marketing Book Podcast. It’s easy – click here for simple instructions The post The Marketing Book Podcast: “The Sale Is In The Tale” by John Livesay appeared first on Sales-Driven Marketing Strategy & Coaching | SALES ARTILLERY. Don’t know how to leave an iTunes review?

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The Top Customer Experience Podcasts (Updated February ’22)

Genroe

For a relatively niche industry segment, Customer Experience has a rich variety of regular podcasts to which you can subscribe. This regularly updated post provides links to the most popular (defined below) CX podcasts along with their focus, key presenters and durations.

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The Marketing Book Podcast: “B2B Social Selling Strategy” by Julie Atherton

The Forward Observer

B2B Social Selling Strategy: Connect with Customers, Build Relationships, and Drive Sales by Julie Atherton About the Book Social media, when deployed strategically and effectively in B2B channels, offers a uniquely personal long-term networking opportunity for sales teams and business professionals.