A Look Back and Ahead at the Evolution of B2B Data: Year in Review
DiscoverOrg
JANUARY 8, 2019
But I love the concept of data-driven customer engagement. The customer success use case. Here’s an example: Customer success reps will be able to instantly tell when a customer becomes less likely to renew, and they’ll be able to automate the most effective campaigns to re-engage them. I hate the word AI.
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