Remove customer

B2B Memes

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Want to Twitter Better? Diversify Your Pronouns

B2B Memes

” For the most part, he’s talking to marketers, trying to get them to focus on the information their customers need rather than what the marketers most want to talk about: themselves. One of my favorite Joe Pulizzi sayings is “ it’s not about you.” After all, their role is to point towards other people.

Twitter 100
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How Can I Make You Pay for This Post?

B2B Memes

The phrase suggested to me one more challenge she might have added: “How to stop thinking of your customers as peons and thieves.”. The longer traditional media thinks in terms of how they can make their customers do things, the closer they are to extinction. Related posts: Information Also Wants to Be Expensive.

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Jesse Noyes: Brand Journalist or Brand Reporter?

B2B Memes

For me, the goal of the journalist (traditionally defined) is to provide the public with the facts and context they need to make informed decisions—political, business, consumer and personal decisions—without regard for what “sells”. If this is what happens, I see it as both beneficial for the brand and the brand’s customers.

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Three Ways to Make Media More Personal

B2B Memes

We wanted to let our registered users select their interests from a predetermined set of categories, then present a customized home page when they logged in. Personalization means giving readers the information they want. We never implemented our plan, but it hardly mattered. The onset of Web 2.0

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“Content Is Power”: Q & A with Mark W. Schaefer

B2B Memes

But as I looked around the blogosphere/Twitterverse, it didn’t take long to realize that the most enthusiastic and informed discussions about B2B communications involved not publishing, but marketing. At the end of the day, it’s about the money, about creating shareholder value, as all marketing and customer efforts should be.

Content 100
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Social Media and Ethics: An Interview with B2B Editor Maureen Alley

B2B Memes

My goal with the Facebook page is a place to provide more content than 140 characters—enhancing information that was provided in a tweet. LinkedIn is actually huge for my audience: custom builders, designers and architects. This is a high-level group where being with influencers is important to them. And I think that’s a must.

Ethics 100
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Swabbing the Decks of the Titanic: Why You Should Learn Programming

B2B Memes

Those journalists, he says, must be able to “construct, manipulate, and advance digital distribution of content and information.” And if it’s just you and WordPress, you’ll be better able to customize the code yourself to get the result you want.