Remove customer measurement
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Expert Tips for Measuring and Analyzing Customer Feedback

SmartBug Media

What makes customer feedback so important? Collecting feedback allows us to delve into the voice of the customer, giving us access to an invaluable point of view. Businesses can leverage customer feedback tools and performance metrics to maximize delight, brand loyalty, and retention. We’ve got all the tips you need.

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HubSpot Product Update Roundup for March 2024

SmartBug Media

Welcome to our blog series, where we highlight some of the latest updates from HubSpot! HubSpot has been our trusted partner and continues to innovate with new and improved products that drive results for our clients. This update is accessible across all HubSpot tiers and hubs, significantly broadening its utility and reach.

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HubSpot Product Update Roundup - April 2023

SmartBug Media

Welcome to our blog series, where we highlight some of the latest updates from HubSpot! HubSpot has been our trusted partner and continues to innovate with new and improved products that drive results for our clients. April 2023 Simplified Payment Links *available to all Payments customers **HubSpot payments are available to U.S.-based

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HubSpot Feature: Why You Should Use HubSpot CTAs, Not Buttons

Envy

Have you ever created an email in HubSpot and added a button, but then noticed that you can link a CTA instead of a URL? It’s funny because they’re essentially doing the same thing - driving prospective customers to your website, where they can convert on a form and be added to your database OR driving them to an external link.

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Increase Customer Retention & Renewals with HubSpot Service Hub and HubSpot Sales Hub

SmartBug Media

Does growth mean acquiring new customers? Or dedicating resources to existing customers? Let’s add more context and define why customer retention and renewals are important. Customer retention strategies like educating and great customer service will increase customer loyalty. Maybe a mixture of both?

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HubSpot Customer Journey Analytics Unveils 3 Game-Changing Insights

Lake One

Most companies measure the success of their marketing efforts by how prospects move through the funnel. But that changed when HubSpot introduced its new Customer Journey Analytics tool. It allows marketing and sales teams to see their customer’s end-to-end journey within HubSpot. Want to go deeper?

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The Power of Closed-Loop Reporting in HubSpot-Salesforce Integration

SmartBug Media

This article explores the power of closed-loop reporting and the pivotal role a HubSpot-Salesforce integration plays in driving the data. You end up with a 360-degree view of the customer journey that helps you understand what works and what doesn't. Siloed data can be detrimental to decision-making.

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