How SalesLoft Is Ruining Customer Experience (But It’s Really Your Fault, Not Theirs)
ANNUITAS
SEPTEMBER 3, 2020
’ And it is an indictment of the poor Customer Experience that results when companies build their go-to-market around an (inside-out) sales interruption mindset, instead of operationalizing go-to-market activities around (outside-in) customer journey. For the record, SalesLoft is a respected provider of sales engagement software.
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