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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

Beyond top-notch products, they expect quick customer service and tailored shopping experiences. A McKinsey report notes that 71% of customers expect brand personalization and 76% get frustrated if it’s not provided. Personalization can help. That makes customer loyalty paramount to business success.

Loyalty 255
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Helping Hesitant Customers Make the Purchase On Your Site

Marketing Insider Group

They don’t finish the purchase, never come back, and you don’t […]. The post Helping Hesitant Customers Make the Purchase On Your Site appeared first on Marketing Insider Group.

Purchase 130
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69% of Marketers Looking to Purchase More Martech Within the Year

KoMarketing Associates

However, 69% of respondents admitted that they will be purchasing more martech platforms over the next 12 months. As marketers turn to more technology to help them achieve their key objectives, previous research suggests that new technology, such as virtual reality (VR), is expected to rise in importance.

Purchase 221
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How Demand Generation Marketing Helps You Win Over Customers

Salesforce Marketing Cloud

Demand generation marketing (or “demand gen,” for short) means finding, learning about, and winning over potential customers. It’s about helping that person realize that your product helps solve their problems (when that happens, it’s called generating demand ). Those customers also expect more and more from brands.

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What Is the Gemini Effect in B2B Marketing?

In such a complex environment, how can loyalty marketing help? When a customer has achieved a specific threshold based on purchase and other advocacy behaviors, they have earned a reward. B2B business-client relationships are often more complex than those in the consumer world. What should they redeem for?

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Driving growth through data: Optimizing the purchase stage

Martech

Without good data collection, access and analysis, it is harder for brands to understand their customers. Likewise, it is more difficult for customers to indicate their preferences for the brands they support. This article series explores this challenge and opportunity across the customer journey.

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How Marketing Strategy Helps To Engage With Loyal Customers

Webbiquity

According to Forbes , it costs five times more to acquire a new customer than to retain an existing client. Understanding and fulfilling your existing customers’ expectations will help you build a loyal base of customers. Creating engaging experiences through marketing strategies will help to grow that base.

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Best Practices for Engaging Your Go-To-Market Sales Teams

Speaker: Ruth Stevens, President of eMarketing Strategy

The next step in the process is to provide leverage to sales as they engage with the prospect, close the deal, and then nurture and deepen the customer relationship.