Remove customer government

Biznology

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When it Comes to Pay Equity, Companies Can Run But Can’t Hide

Biznology

It’s not just governments that are shining a light on this issue, and it’s not just pay equity that is being forced into the light. Shareholders are stepping in where the government has not. The rise of ESG (environmental, social, and governance) investing has put increased attention on. human capital data transparency.

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The resurgence of values-based branding for restoring trust

Biznology

The scary decline of trust in all facets of our society has created a new challenge for brands: how can brands overcome the growing skepticism and lack of credibility caused by this distrust to authentically relate to their customers? Appealing to these distrustful customers who lack confidence and motivation has become a top priority.

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How social media is changing what brands stand for

Biznology

The driving force behind this disconcerting trend of brand politicization is the increasing vocalization of customer values, which have become so intensely defined and polarized recently, even demanding a particular stance by some corporate brands. It was also a way to “humanize” their brands, creating a distinct brand personality.

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Flip yourself into leadership with exponential growth publishing

Biznology

Government touches you through voting, paying taxes, and being stopped by police officers. (Oh, Oh, and capitalism also touches you by buying think tanks, politicians, government regulators, and politically-appointed judges.). government in Washington. Next article: Connected Consumption is the new Customer Experience (CX).

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SearchChat Podcast: A Data Backlash Is Coming

Biznology

There’s a serious need for changing the way we deal with customer data. How you can use data and still maintain a good relationship with your customers, even among the distrust? We’ve all seen talk about the tech backlash, with firms like Amazon, Google, and Facebook in the cross-hairs of pundits and government officials.

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What Marketers Can Learn From Facebook’s Privacy Mess

Biznology

For starters, as Brian Heater and Josh Contine write at TechCrunch: “The op-ed rings somewhat hollow, though, because there’s plenty that Facebook could do to improve in these four areas without help from the government.” By the way, I’m scrupulously avoiding the topic of government regulation of “harmful content.”

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Going Digital in a Pandemic: The Data Tells the Story

Biznology

A full 33 percent of the more than 36,000 businesses surveyed said that COVID changed their processes for interacting with customers. In other words, they are doing more interacting with customers via online channels. That is sensitive information that your customer expects you to keep private.