Remove customer

Marketing Interactions

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B2B Nurturing for Net New vs. Existing Customers

Marketing Interactions

The curiosity gap – the distance between what your buyers and customers know and want to know – is a moving target. Your B2B nurturing programs must account for the dynamism of the customer lifecycle to be effective. Unfortunately, many marketing campaigns provide the same content to both buyers and customers. That’s new….

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Stop Asking B2B Buyers to Take Leaps of Faith with Content

Marketing Interactions

Silos are the fuel for leaps of faith because our customer-facing teams aren’t all on the same page so messaging becomes confusing for buyers. If not that it’s irritating and asking your buyer for a leap of faith that their experience as a customer won’t be as disjointed. With all the data we have, this is kind of criminal.

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Why Is B2B Marketing So Hyper?

Marketing Interactions

Just ask Google. Shouldn’t we master the basics of what our buyers and customers want today before we try to go for hyper-anything? But, in most cases, it’s hardly the most relevant, empathetic, or surprising the customer with something she didn’t already know.”. Well, at least in theory. Blurring the Lines in Meaning.

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A Review of B2B Content Operations Strategy Benchmarks

Marketing Interactions

In order to achieve that goal, marketers need to create better experiences, produce customer-centric content, improve engagement in channels that can attract leads, and give all of this a boost with better targeting and personalization efforts. Oh, I have logins to the systems, Google Docs, Slack, and Chatter.