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Listening to Your Customers In the Digital Age

The Effective Marketer

“You can’t just ask customers what they want and then try to give that to them. What do customers want? Let’s do a focus group and find out. The old-fashioned focus group still has its believers even with fiascoes like Pepsi Edge and a decades-long new-product failure rate of about 90%.” – BusinessWeek.

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The Science of Email Marketing « The Effective Marketer

The Effective Marketer

The Effective Marketer Effectiveness is a discipline and it can be learned Home About the Effective Marketer Books Speaking The Science of Email Marketing I just attended “The Science of Email Marketing&# online webinar, hosted by HubSpot and presented by social media scientist Dan Zarrella. billion emails sent. billion emails sent.

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The Ultimate Guide to Hiring a PR Agency in 2020

Hubspot

Allie Decker, a writer on HubSpot's pillar page team, wrote about public relations and marketing in this blog. In the example below, Taco Bell responds to a customer on Twitter with an authentic, engaging tweet making the brand relatable and boosting its reputation. Image source: Twitter. Image source: Twitter.

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6 Reasons Why You Need Email Newsletters in Your Content Marketing Strategy

Brandpoint

Scott Yates pinned it down pretty perfectly in this article on HubSpot : “Content is King. In a study conducted by MarketingSherpa, 61 percent of customers would like to receive emails from businesses at least weekly.). You’re able to cultivate post-sale relationships with customers. How regularly?

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The Ultimate Cheat Sheet for Expert Twitter Marketing

Hubspot

With 200 million members, Twitter is one of the most popular social networks out there. Used effectively, Twitter can help you promote your content, provide helpful customer service, generate leads and customers, and much more. 35 Tips & Tricks for Getting the Most From Twitter. HubSpot ).

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Audience Targeting: What It Is and Why You Need It

Hubspot

For instance, I really enjoy how Netflix has different Twitter and Instagram accounts dedicated to their popular categories like Netflix Is A Joke (Comedy) and Strong Black Lead (African American audiences). Engage with audiences by conducting focus groups. Do you ever feel like your favorite companies just get you sometimes?

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How to Leverage Customers' Social Behavior for Inbound Marketing

Hubspot

A few years ago, while working at a management consulting firm, I was using some focus group findings to craft two prospective marketing personas for a new product launch. An example answer to this question might be, "This customer uses Twitter to follow industry leaders." It was one bullet point. A yes or no question.