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When and How to Use Focus Groups – Even in a Virtual World

Vision Edge Marketing

Organizations today have numerous options for acquiring customer insights, from social listening to voice of customer research to customer advisory boards. The need for customer insights continues to rise. Traditional focus groups are valuable even in a virtual world. Yes, there is. In his INC.

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53 Focus Group Questions for Any Purpose

Hubspot

Whether your focus group is there to give feedback on a product or service or help you assess how your brand stands out in your competitive landscape, thought-provoking, open-ended questions are essential to a productive discussion. Featured Resource: Market Research Focus Group Template. Download the Template.

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How to Run a Focus Group for Your Business

Hubspot

Typically, this is done through extensive market research -- and one key component of the market research process is running a focus group. A focus group is a small group of people, typically representative of your target market, that you run ideas and questions about your product, service, or business by.

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4 Ways Your Website Can Replace Focus Groups

Buzz Marketing for Technology

While focus groups attempt to simulate and gain insights on what the customer potentially thinks, nothing can substitute truly anonymous, honest and unbiased feedback. So how are websites replicating—and advancing—the traditional focus group? We look at four ways that your website can replace focus groups: 1.

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Six Tactics to Take Your Marketing to the Next Level

Webbiquity

Poor marketing can lead to fewer sales, fewer customers, and even a higher bounce rate on a business website. Every platform has tools to help marketers. For example, the “share” feature on most platforms is a huge help as it ensures people that like your business can share your posts with their connections and followers.

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Top Customer Retention Strategies for B2B Marketers in 2023

Marketing Insider Group

No one likes losing customers, but it does happen. But when customer retention poses a threat for an ongoing issue, a few strategies can help you hold on to patrons, keeping your business on a successful track for the year ahead. Here are key customer retention strategies your business should consider for 2023.

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How to Grow Your Business with Voice of the Customer

SendX

This is why harnessing the power of Voice of the Customer is more important than ever. WHAT IS VOICE OF THE CUSTOMER? At its simplest, Voice of the Customer, or VOC, is about listening to the consumer. While many think of VOC as a means for improving customer service, the benefits don’t stop there. year-over-year.

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