Remove customer persona strategy

Tony Zambito

article thumbnail

3 Not-So-New Social Behaviors of the Digital Buyer Persona

Tony Zambito

I was in a mall recently and couldn’t help notice the banners boldly announcing to follow the mall on Facebook and Twitter.    Not sure what to really do with social communities but feeling the pressure to do something, coupons are becoming a prevalent part of social communities like Facebook

article thumbnail

The Defining Moments in Digital Marketing

Tony Zambito

Will we see a significant shift in our definition of the buyer persona to the digital buyer persona? The ability to monitor buyer engagement of social media and digital marketing tactics and strategy will need to be accompanied by an innate capability of anticipating how buyers can as well as will engage.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Can Culture Shock Align Sales and Marketing?

Tony Zambito

" I thought of this statement as I reviewed strategies with a group of sales and marketing executives recently.    Buyer personas, qualitative research derived archetypes of buyers and their goals are being used to create a unified platform for understanding how to communicate to customers and buyers. 

article thumbnail

The Pull of the Digital and Social Media Storm

Tony Zambito

.  For example, how do you distinguish meaningful from non-meaningful tweets or Facebook page views? In parallel to the digital marketing makeover is the digital buyer persona makeover.    This is creating new means of digital engagements and new patterns of digital buying. 

article thumbnail

Reset Your Buyer Strategy In COVID-19 Revival

Tony Zambito

One question that will override many others is that of how to reset your overall buyer strategy. Buyer Strategy. A place to start is to first consider what is meant by buyer strategy. Addressing the three components of a buyer strategy enables revenue achievement by sales and marketing. Buyer Goals Have Changed.

article thumbnail

The Rise of the Digital Buyer Persona

Tony Zambito

I have been evolving the buyer persona development process as well as have been writing about buyer personas for the last eight years now.    What is evident from them all is that B2B buyers and markets are exploring social media and digital marketing strategies.  Image by Intersection Consulting via Flickr.

article thumbnail

How Social Media is Transforming the B2B Buying Experience

Tony Zambito

  What buyers appear to be saying is not “where are you on Twitter or Facebook” but “how can I be educated, have a learning experience, and be in a collegial bond to solve some real problems” without all the fanfare that surround the "find me" and "follow me "edicts.