Remove customer persona strategy

The Point

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Trends in B2B Email: ABM, Deliverability & Integrated Campaigns

The Point

HS) Despite what you might hear in some circles, email still has a major role to play in most companies’ demand gen strategies. DGR) What other channels/tools are companies using to augment their email marketing strategies? These have particular application in lead nurturing and customer marketing. Direct mail? Chat bots?). (HS)

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Is it Time to Add Chatbots to Your Demand Generation Engine?

The Point

One, because I’m generally wary of any technology that promises to “revolutionize” B2B marketing, and two, because I struggled to envision the use case for chatbots beyond customer service and support. Tailoring conversations to existing customers that drive upsell/cross-sell opportunities, or ask for referrals. in particular.